Our story

Charlotte's Home Care is a family-owned, non-medical home care agency serving Little Rock and communities throughout central Arkansas, founded by Charlotte Butler-Rice.

A caregiver and an older man talking on a front porch

What drives us

Our Mission

Charlotte's Home Care is a family-owned, non-medical home care agency committed to delivering compassionate support for seniors and individuals with disabilities, illness, or injury. Our services provide reliable assistance of the highest quality, enabling clients to maintain their independence while remaining safe and comfortable in their homes and communities.

Our Vision

Our vision is to set a standard of excellence in home care by ensuring that every individual receives care with dignity, respect, compassion, and professionalism. We are committed to enriching lives, promoting independence, and providing peace of mind for the families we serve.

A caregiver walking beside an older woman along a sunlit hallway at home

Founder & Administrator

Meet Charlotte Butler-Rice

I'm Charlotte Butler-Rice, a compassionate care professional, administrator, and community advocate with more than 25 years of experience in home health care and supportive services. Throughout my career, I've dedicated myself to improving the lives of seniors, individuals with disabilities, and families in need of dependable, compassionate care.

My caregiving journey began as a Certified Nursing Assistant, providing direct care in assisted living communities, nursing homes, and human development centers. Those experiences gave me a firsthand understanding of the physical, emotional, and personal needs of those requiring daily assistance and support.

What started out as work quickly grew into something much deeper — a calling. I witnessed the growing need for quality caregivers who not only provide assistance but also treat clients with dignity, respect, and genuine compassion. I started out working solo, then with a small team, back in 2011 — without an official business name, just doing the work because I loved it. Through word-of-mouth and referrals, my clientele grew steadily, and by 2016 it had grown enough that I decided to formalize things, founding a family-owned, non-medical home care agency dedicated to helping individuals remain safe, independent, and comfortable in their own homes.

Today, I proudly serve Little Rock and communities throughout central Arkansas, offering personalized care that supports each client's unique needs and lifestyle. My commitment to excellence, integrity, and compassionate service remains the foundation of everything I do.

I believe caregiving is more than a service — it's a relationship built on dignity, respect, trust, and a sincere desire to make a difference in the lives of others.

“Serving others is not just a job or duty — it is a calling that I wholeheartedly embrace.”Charlotte Butler-Rice

What we stand on

Our DIRECT Values

At Charlotte's Home Care, our commitment to exceptional care is guided by our DIRECT Values, which shape every interaction and every service we provide.

A caregiver helping an older woman button her cardigan at the edge of her bed

D – Dignity

We honor the worth, individuality, and personal choices of every person we serve.

A caregiver and an older man sitting together in conversation

I – Integrity

We act with honesty, accountability, professionalism, and ethical responsibility.

A caregiver and an older man talking on a front porch

R – Respect

We listen attentively, value independence, and treat every client with kindness and consideration.

An older man and his caregiver sharing morning coffee at a kitchen table

E – Excellence

We are committed to providing the highest quality care and exceptional service every day.

An adult daughter sitting with her elderly father at home

C – Compassion

We lead with empathy, understanding, and a genuine desire to make a positive difference.

A caregiver walking beside an older woman along a sunlit hallway at home

T – Trust

We build lasting relationships through dependable care, open communication, and consistency.

Serving with heart

Our Promise

When you choose Charlotte's Home Care, you're choosing a team that serves with heart. Our caring angels provide helping hands for daily living needs, warm hearts for emotional support, and trusted care that promotes independence, dignity, and well-being.

We are honored to serve seniors, individuals with disabilities, and those recovering from illness or injury throughout Little Rock, Arkansas, and the surrounding communities. Every day, we strive to make a meaningful difference in the lives of our clients and their families through compassionate care and unwavering commitment.

Where we work

Serving Central Arkansas

We serve communities within a 50-mile radius of our base on Interstate 30 East in Little Rock.

  • Little Rock
  • North Little Rock
  • Sherwood
  • Maumelle
  • Benton
  • Bryant
  • Cabot
  • Conway
  • Wrightsville
  • Hot Springs
  • Sheridan
A residential street in Central Arkansas
A caregiver walking alongside an older woman using a wheeled walker on a tree-lined sidewalk
The Charlotte's Home Care team with young people at a community outreach event
The Charlotte's Home Care table at a community event, with gift bags, flyers and autumn decorations

Our Promise to Every Client

DIRECT Care. DIRECT Values. DIRECT Commitment.

We'd love to hear from you. Reach out with any questions and a member of our team will get back to you.